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Job Description & How to Apply Below
About the Role:
Grade Level (for internal use):
09 S&P Global Corporate
The Role:
Adobe Workfront Administrator
About the Role:
We are seeking an experienced Adobe Workfront Administrator to own and evolve our global work management platform at S&P Global. This position supports our in-house Creative Agency (The 199) and involves driving governance, integrations, data quality, and user adoption across Marketing, Creative, and cross-functional teams.
Responsibilities and Impact:
Platform Ownership & Governance:
Architect and maintain Workfront portfolios, programs, projects, request queues, routing rules, custom forms/fields, templates, and blueprints.
Define governance (naming, taxonomy, statuses, approval flows), enforce standards, and manage license strategy.
User & Access Management:
Manage groups, teams, roles, and permissions; administer SSO/SCIM; ensure audit, security, and compliance.
Reporting, Dashboards & Data Quality:
Build advanced reports, dashboards, and calculated fields for capacity, throughput, time tracking, SLAs, and OKRs.
Monitor data hygiene, conduct periodic audits, and drive corrective actions.
Integrations & Automation:
Lead integrations via Workfront Fusion and APIs (e.g., AEM, Marketo Engage/Adobe, Jira, Salesforce, Slack/Teams, SharePoint).
Design automation to reduce manual work and improve cycle times.
Release & Change Management:
Own sandbox strategy, UAT, release notes, and change logs; run pilots and phased rollouts.
Create enablement assets (how-tos, SOPs, videos) and deliver office hours and training.
Support & Continuous Improvement:
Run the Workfront help desk/backlog, triage tickets, and meet SLAs.
Track adoption/ROI metrics; surface insights and roadmap recommendations to leadership.
Risk, Reliability & Vendor Liaison:
Proactively manage incidents, escalations, and platform reliability; partner with Adobe Support as needed.
What We're Looking For:
Basic
Required Qualifications:
5+ years of hands-on Adobe Workfront administration at Adobe or within a large enterprise using Workfront.
Proven experience configuring complex request-to-delivery workflows, custom forms, templates, reports, and permissions at scale.
Practical expertise with Workfront Fusion (or comparable iPaaS) and familiarity with REST APIs.
Background supporting marketing/creative operations or PMO in a B2B environment.
Strong stakeholder management, documentation, training, and problem-solving skills.
Bachelor's degree or equivalent professional experience.
Additional
Preferred Qualifications:
Administration experience with Adobe Experience Cloud (e.g., AEM Sites/Assets, Adobe Real-Time CDP, Marketo Engage).
Admin experience with work management tools like , Jira, Smartsheet, or Service Now.
What's In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.
Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care…
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