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Job Description & How to Apply Below
ORNAZ is a fast-growing premium diamond jewellery brand specialising in engagement rings and fine jewellery. As we scale both online and retail operations, we are hiring a Business Operations Manager to streamline daily execution and ensure smooth coordination across departments.
Role Purpose
This role will act as the central coordination point across Accounts processes, HR administration, Production tracking, and Store operations. The objective is to ensure timelines are met, communication is clear, and day-to-day operations run efficiently.
Key Responsibilities
1. Accounts Coordination
• Prepare daily/weekly vendor payment sheets for approval
• Track invoices, vendor balances, and due payments
• Coordinate with CA for payroll processing, GST, and compliance documentation
• Maintain expense and cashflow trackers
2. Production & Order Operations (Jewellery-specific)
• Maintain order-wise production tracker
• Follow up with CAD team, vendors, and job workers on timelines
• Monitor repair schedules and delivery commitments
• Coordinate between sales team, store, and production for promised dates
3. HR & Admin Processes
• Manage attendance, leave records, and employee database
• Handle joining documentation and exit formalities
• Schedule interviews and coordinate hiring follow-ups
• Respond to routine employee queries related to salary processing, PF, and policies (with Accounts/CA support)
4. Cross-Team Coordination & Reporting
• Ensure smooth communication between online sales, store team, and production
• Highlight risks, delays, or operational issues proactively
• Share a daily execution update/report with founders
Candidate Profile
• 3–7 years experience in operations/admin/coordination roles
• Background in jewellery, retail, manufacturing, or D2C startup preferred
• Strong Excel skills and follow-up discipline
• Highly organised, detail-oriented, and execution-focused
• Comfortable working in a fast-paced, founder-led environment
What Success Looks Like
• Payments organised and tracked
• Production timelines predictable
• Hiring and HR processes running smoothly
• Founders free from day-to-day operational follow-ups
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