Business Operations Associate

We are seeking a detail-oriented and proactive  Business Operations Associate  to provide back-office support to a leading Australian business operating in the Compliance & Essential Services sector.
This role focuses on non-voice support, data management, and administrative operations to ensure smooth business processes and high service standards.

Industry
Compliance & Essential Services

Functional Area

Back Office Operations | Data Management | Administration

Location
Gurgaon

Timings
08:30 am - 05:30 pm

Qualifications
Bachelor’s degree (BCOM / BBA / BSC or equivalent)

Experience
0–2 years (Freshers with strong communication skills are encouraged to apply)
Minimum 6 months BPO experience preferred

Key Skills required
Proficiency in MS Office (especially Excel and Word)
Strong data entry and data verification skills
Experience in back-office / non-voice process
Email handling and customer communication
Good understanding of data management processes
Basic knowledge of BPO operations
Strong attention to detail and accuracy
Computer proficiency and familiarity with web portals

Competencies
Strong verbal and written communication skills
Ability to interpret instructions and follow structured processes
Ability to work within deadlines and meet performance targets
High level of accuracy and attention to detail
Initiative-driven, within defined authority limits
Strong administrative and reporting skills
Good interpersonal and team collaboration skills
Ability to handle sensitive and confidential information responsibly

Key Responsibilities
Respond to staff queries via Microsoft Teams and email in a timely and professional manner
Perform administrative support activities including data entry, documentation, and record maintenance
Manage customer portal activities in line with defined business processes and service standards
Process, verify, and maintain customer data with high accuracy
Handle sensitive and complex enquiries with professionalism and discretion
Maintain reports and ensure data integrity
Support internal teams with operational coordination tasks as required

About the Company
Eudemonic Technologies Private Limited is an enterprise-focused technology and business consulting partner. We help organizations make smarter decisions, implement effective strategies, and achieve sustainable growth. Our solutions cover financial, operational, and organizational domains, combining consulting, technology implementation, and continuous improvement. Join us to work on impactful projects, collaborate with experts, and grow your skills while delivering measurable value to our clients.