Front Desk Receptionist

Are you energetic, people-oriented, and passionate about delivering excellent customer experience? Fit Club is looking for a Front Desk Receptionist who can create a welcoming environment for our members and ensure smooth front office operations.

Location:

Fit Club Gurgaon
Job Type: Full-time

Key Responsibilities
Welcome members and visitors with a professional and friendly approach
Manage front desk operations, calls, and walk-in inquiries
Handle member check-ins and maintain attendance records
Assist with membership inquiries, renewals, and basic sales coordination
Schedule appointments, consultations, and fitness sessions
Maintain accurate records and update CRM/membership systems
Address member concerns and ensure excellent service experience
Coordinate with trainers and management for daily operations
Maintain cleanliness and organization at the reception area

Requirements
✔ Previous experience as a Receptionist / Front Desk Executive (fitness industry preferred)
✔ Strong communication and interpersonal skills
✔ Presentable personality with customer-focused mindset
✔ Basic computer knowledge (MS Office/CRM)
✔ Ability to multitask in a fast-paced environment