Job Description & How to Apply Below
HCLTech is Hiring for Email & Chat Support!
Interested candidates can walk in for an interview
Dates: 22nd & 23rd January 2026
Timing: 11:00 AM - 2:00 PM
Walk-In Address:
No. A 8 & 9, Sector 60, Noida - 201301
Work Location:
Gurugram
Contact Persons:
Navya/Anku
"Experience - 1 to 4 Years, Freshers not Eligible"
Please carry:
- 2 Updated Resume
- 1 Passport size
- 1 Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
Type of Requirement:
- E-Mail Support (Excellent Written & Verbal Communication is a must)
Required
Qualification:
- Graduate / Post Graduate in any stream.
Job Description
- As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
- You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
- You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
- You will learn and process all products offered in the logo.
Key Skills
- Team oriented/team player
- Situational/contextual awareness with the ability to understand the impacts of ones work.
- Excellent critical and analytical thinking abilities
- High attention to detail, and high level of professionalism
- Proactive, self motivated, self starter, minimal supervision
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance
- Strong organizational, time and workflow management skills
- Order Management experience is preferred
Must have:
- Excellent Spoken & Written English. Excellent English Written Communication Willingness to work in Shifts - 24
* 7
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