Job Description & How to Apply Below
HCLTech is Hiring for Email & Chat Support!
Interested candidates can walk in for an interview
Dates: 13th & 14th January 2026
Timing: 11:00 AM - 2:00 PM
Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301
Work Location:
Gurugram
Contact Persons: Navya/Anku
"Experience - 1 to 4 Years, Freshers not Eligible"
Please carry:
2 Updated Resume
1 Passport size
1 Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
Type of Requirement:
- E-Mail Support (Excellent Written & Verbal Communication is a must)
Required
Qualification:
- Graduate / Post Graduate in any stream.
Job Description
As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
You will use deductive reasoning to make sound business decisions.
You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
You will learn and process all products offered in the logo.
Key Skills
Team oriented/team player
Situational/contextual awareness with the ability to understand the impacts of ones work.
Excellent critical and analytical thinking abilities
High attention to detail, and high level of professionalism
Proactive, self motivated, self starter, minimal supervision
Excellent analytical skills and strong decision-making skills committed to resolution and compliance
Strong organizational, time and workflow management skills
Order Management experience is preferred
Must have:
- Excellent Spoken & Written English. Excellent English Written Communication Willingness to work in Shifts - 24
* 7
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