Customer Service Representative
Listed on 2026-03-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service
Customer Service Representative
Location: Branch 4126, 14258 US Hwy 431, Guntersville, AL 35976
Employment Type: Full‑time, entry‑level
This role requires a team player with a mature work ethic, integrity, an achievement‑oriented personality, and exceptional customer service skills.
Responsibilities- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past‑due payments
- Work Monday through Friday and some Saturdays;
Sundays off
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment
- Safe, secure, reliable transportation and a valid driver’s license; maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance
- Minimum age of 18 years
- Proof of eligibility to work legally in the United States
- Monthly bonus program
- Steady hours
- Paid time off, paid holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions. With more than 30 years of experience, QCHI offers credit options for consumers underserved by traditional banking institutions and serves small businesses. The company operates across approximately 230 branches in the United States and online under the brands Lend Nation and 310‑Loan in Canada.
QCHI is headquartered in Lenexa, Kansas, and has about 700 employees nationwide.
QCHI / Lend Nation is an Equal Opportunity Employer.
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