Child and Youth Program Direct Care Supervisor

Overview

The purpose of the Child and Youth Program (CYP) Direct Care Supervisor position is to assist the facility Director in providing routine supervisory oversight, support and instruction for CYP Direct Care Professionals in Child Development Centers (CDC) and School Age Care (SAC) Programs. The CYP Direct Care Supervisor provides oversight and accountability of assigned staff during all hours of program operation.

• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff.
• Participates in section staffing decisions.
• Ensures staff receives proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
• Supports Commander, Navy Installations Command's (CNIC) Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.

• Supervises an assigned team of direct care professionals and volunteers.
• Initiates and implements personnel actions and supports the CYP Director to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers.
• Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance.
• Develops the staffing schedule.
• Validates assigned classroom opening and closing procedures for areas of responsibility are completed.
• Ensures the implementation of a developmentally appropriate SAC and/or CDC program that promotes the social, emotional, physical and cognitive growth of children and youth in the age categories served.
• Coordinates and supervises field trips.
• Provides frequent physical checks of assigned classrooms/activity areas to ensure supervision and accountability measures are implemented.
• Conducts quality assurance checks on classroom/activity records.
• Ensures specialized programs for children and youth with special needs are implemented within current policy.
• Ensures CYP staff are trained and adhere to special instructions provided by parents.
• Assists with development, implementation and analysis of surveys and needs assessments of staff and patrons to ensure appropriate programming.

• Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary.
• Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes.

• Guides and supports CYP Direct Care Staff with responding and administering medication, as required. May provide support in the administration of medication as needed.
• Ensures facility, program, and activity security through impromptu and routine safety checks.

• Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations.
• Interacts routinely with CYP Program Assistant team members, parents, school personnel, contractors, volunteers, and installation leadership.
• Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment.
• Implements standard operating procedures, policies and procedures.
• Ensures compliance with law, policies, and regulations applicable to Department of Defense (DoD) CYP programs and notifies supervisor of compliance concerns.
• Works collaboratively with other CYP Leaders, parents, and T&C’s; collaborates with other CYP Direct Care Supervisors to ensure a cohesive overall program.
• Participates actively and positively in addressing and resolving concerns with parents, volunteers, and/or employees.
• Conducts parent orientations and ensures required frequency of parent…