Supervisor of Birds and Ambassador Animals

Position Summary

The successful candidate will be working with a variety of taxa from reptiles, amphibians, birds and mammals including species such as penguin, sloth, turtle, tortoises, snakes, and others. The employee’s primary objective and responsibility will be to lead a diverse team in the continual development of the aquarium’s animal ambassador program. This entails the development, training, and evaluation of all staff and animals involved in the ambassador program.

The employee will also oversee the daily operation of all programs associated with the ambassador team and will work with leadership to facilitate these programs. The position requires a highly motivated individual who will work in a team setting and take direction from the Curators, Managers, and/or Director of Animal Care and Conservation.

• Lead a diverse team in the continual development of the aquarium’s animal ambassador program.
• Develop, train, and evaluate all staff and animals involved in the ambassador program.
• Oversee the daily operation of all programs associated with the ambassador team.
• Work with leadership to facilitate these programs and assist in the creation of new programs.
• Provide care for all animals in the animal ambassador department through proper husbandry protocols. This could include daily observations, feedings, providing enrichment, participating in training sessions, and water quality monitoring.
• Ensure guest satisfaction by maintaining exhibits through daily maintenance.
• Help ensure support areas are clean, organized and safe.
• Comply with all SOPs pertaining to daily operations and safety.
• Maintain records in accordance with protocols or as directed.
• Promote conservation, animal welfare, and good stewardship in daily tasks.

Position will involve exposure to inclement weather, dust, potentially dangerous and unpredictable animal species, and potentially dangerous machinery, restraint devices and toxic chemicals and/or drugs. Occasional use of protective clothing or equipment is required e.g. goggles, mask, gloves, and gowns.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

• Safety & Security - All Team Members are required to adhere to all Mississippi Aquarium safety and security standards.
• Attendance & Appearance - To maximize the guest’s experience, all Team Members are required to adhere to Mississippi Aquarium standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
• Sales & Guest Services - Our forward-thinking business model requires listening and understanding the needs of our…