Receptionist, Healthcare

Overview

Receptionist – Medical Office Building – Gulfport | Full-Time | Monday 8A to Friday 5P

15190 Community Road, Gulfport, Mississippi, 39503, United States

The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. She/He helps to facilitate patient care by carrying out the Receptionist responsibilities in a professional, efficient, and accurate manner.

• Receive and assist patients and visitors, answer telephone calls, and organize appointments.

High school graduate or equivalent required.

N/A

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience working in a clerical or secretarial role in a healthcare-related setting preferred.

Practice Administrator

None

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities;

subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard. Must be able to be active for extended periods and work schedules may change based on hospital needs.

Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels and to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations are required.

Must maintain collaborative and respectful working relationships within SRHS and with other organizations.

Must possess superior customer service skills and professional etiquette. Must possess proficient computer skills (keyboard proficiency) and knowledge of MS Outlook and Word, as well as other office technologies (telephone, fax, etc.). Must be able to demonstrate appropriate clinical judgment and apply professional skills to a patient population of all ages.