Teller Service Representative l Orange Grove

Job Category
:
Branch Ops

Requisition Number
: TELLE
004161

Apply now

• Posted :
  January 28, 2026
• Full-Time
• On-site
• Rate : $17.48 USD per hour

Showing 1 location

Orange Grove Branch, 12240 Highway 49 North, Gulfport, MS 39503, USA

Orange Grove Branch, 12240 Highway 49 North, Gulfport, MS 39503, USA

JOIN THE KEESLER FEDERAL CREDIT UNION TEAM!

Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Tuition Reimbursement and Competitive Scholarships
• Short Term & Long Term Disability Benefits
• Employee Assistance Program

WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS

Department: Retail Operations

Reports To: Teller Supervisor or Teller III

FLSA
:
Non-Exempt

SUMMARY

Under general supervision, but following established policies and procedures, performs a broad range of teller service activities. This position is responsible for posting transactions in a variety of credit union computer systems, managing and balancing cash under their control, and maintaining control of the negotiable instruments accessed. This position calls for a great deal of accuracy, while maintaining a high degree of productivity.

This position supports sales and service initiatives by identifying and referring cross sales or distributing marketing materials to members.

SUPERVISORY RESPONSIBILITIES

None

ESSENTIAL FUNCTIONS

• Follow credit union policies and procedures, identify members (including account ownership) for whom transactions or account information are being conducted.
• Accept deposits and payments and perform withdrawals or loan advances within assigned dollar limits of authority. Transactions are performed on a variety of checking and savings products as well as a variety of loan types, including credit cards. Read back members’ receipts to verify and finalize accuracy of the transaction.
• Maintain cash control by double counting all cash received and disbursed. Cash is purchased and sold with other staff members or the vault under dual control and posted in Symitar. An adding machine tape is maintained as an audit trail for cash handled from the cash drawer.
• Verify checks for deposit are payable to parties presenting them, properly endorsed, and deposited or credited for payment per policy; apply Reg CC if applicable. Use True Checks within guidelines. Depending on collectability, may deposit items to a share account under extended hold with supervisor approval for negotiable instruments above the limit of authority.
• Provide account information such as current balances, transaction history, and dates/amounts of deposits and loan pay-offs for the member account owner(s).
• Resolve members’ concerns and problems using available resources and CRM; refer problems for resolution as needed. Utilize Synapsys CRM to track member concerns.
• Balance cash fund and check batches daily; assist in balancing disbursed checks, check batches, and bonds. Ensure totals match Symitar, cash adding machine tape, and physical check counts.
• Maintain security over cash and valuables; follow dual control procedures as required. Protect member information and keep it confidential.
• Maintain proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, and other necessary computer programs.
• Keep workspace neat, organized, and stocked with supplies.
• Perform ATM frontline maintenance and balance ATMs in branch or drive-through lanes as directed.
• Process night depository and ATM deposits per procedures with dual control.
• Complete all required teller training with an acceptable grade and participate in training classes.
• Comply with all Federal regulations including BSA, OFAC, and Red Flag Program.

• Miscellaneous duties as assigned.

Knowledge &

Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the…