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Loan Documentation Specialist

Job in Gulfport, Harrison County, Mississippi, 39500, USA
Listing for: Hancock Whitney
Full Time position
Listed on 2026-01-25
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking Operations, Risk Manager/Analyst, Banking & Finance
Job Description & How to Apply Below
Position: Loan Documentation Specialist 2

JOB FUNCTION /

SUMMARY:

Prepares loan documentation for any complex consumer or commercial purpose loan, in a multi-state environment.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Analyzes requests for loans of the highest complexity and prepares documentation in compliance with bank policy, federal, and state regulations
  • Coordinates best practice guidelines with current knowledge of multiple state and federal lending laws and regulations, and bank policy.
  • Reviews application/approval for completeness, accuracy, and proper approval.
  • Can produce documentation for all types of loans, ranging from simple consumer, to real estate secured, but specializes in and is responsible for loans of the highest complexity.
  • When applicable, uploads information from Salespro to Laser Pro and reviews for correctness/completeness.
  • Ensures all required documentation is prepared/obtained to properly perfect the bank's lien and that all documentation requirements are met, to include titles, UCC's, mortgages, deeds, and title commitments.
  • Coordinates with outside vendors, attorney, etc. as necessary to obtain documentation.
  • Reviews real estate title work to identify existing exceptions; coordinates with attorney, banker, and customer to achieve resolution.
  • Communicates to banker any issues affecting loan closing; identifies any legal, documentation, or policy deficiencies and assists in correction of issues impacting closing.
  • Requires little to no supervision.
  • Monitors own work to ensure quality.
  • Ensures loan packages are produced timely, accurately, and within accepted service levels.
  • Places high degree of emphasis on providing outstanding customer service; accepts nothing less.
  • Identifies "critical" exceptions in closed package; assists in resolution, as applicable.
  • Mentors Documentation Analysts 1 & 2.
  • Responsible for formal and informal training and cross training of department associates.
  • Tests disaster recovery capabilities.
  • Reviews and documents current Lending Services processes and procedures.
  • Develops training materials and procedure communications in conjunction with Manager.
  • Facilitates communication between business units.
  • Initiates imaging process by setting requirements for loans in Info-Access.
  • Utilizes intranet-based DAC Tracking tool to track productivity and workflow; reviews daily reports to self-manage work in progress.
  • Fills in for Supervisor during absences or in the distribution of work.
  • Serves as backup for team during absences, meeting deadlines, or completing assignments.
  • Performs secondary loan review for others.
  • Conducts unit meetings.
SUPERVISORY RESPONSIBILITIES:

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
  • High school diploma or GED;
    Associate Degree in Business or a related field preferred
  • 3-4 years loan-processing experience within a Commercial, Consumer, or Real Estate function
  • Knowledge of related Banking and Lending regulations
  • No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if applicable, once in this position:
    Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O, Reg. Z), Certification in HMDA Compliance, and Certification in CRA, RESPA, RMR Regulations
  • Excellent verbal and written communication skills
  • Ability to communicate with a variety of audiences and multiple levels of management
  • Strong interpersonal and customer service skills and the ability to work well across teams
  • Self-starter with strong organizational skills
  • Ability to multi task and prioritize workload in a fast paced environment
  • Strong analytical, problem solving and conceptual skills
  • Ability to formulate sound conclusions and recommend optimal course of action based on analysis
  • Overall knowledge of bank operations and procedures with specific concentration on lending processes
  • Ability to apply conceptual intent of loan transactions to practical situations
  • Understanding of lending software
  • Complete familiarity of all area documents, their purpose, and requirements for proper completion
  • Loan documentation knowledge of consumer, commercial and real estate loans
  • Knowledge of loan policy and procedure
  • Knowledge of federal compliance laws and those in the applicable states
  • Ability to work independently with little supervision
  • Ability to manage several projects simultaneously
  • Ability to make decisions independently
ESSENTIAL MENTAL &

PHYSICAL REQUIREMENTS:
  • Ability to work under stress and meet deadlines
  • Ability to operate a keyboard if required to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to travel if required to perform the essential job functions
  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence…
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