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HelpDesk/Support Customer Success Mgr./ CSM Customer Service Rep Technical Support

Customer Care Lead: B2B Support & Ops

Job in Guilford, New Haven County, Connecticut, 06437, USA
Listing for: Whittle Limited
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep, Technical Support
Job Description & How to Apply Below
A leading printing solutions company in Guilford is seeking a full-time Customer Support Manager. This role involves leading a customer support team, ensuring high-quality service delivery, and managing key accounts. Ideal candidates should have 2 years of team management experience, be detail-oriented, and possess strong leadership skills. Additional responsibilities include developing service policies, tracking performance indicators, and resolving customer complaints.

The company offers a collaborative work environment and numerous benefits, including paid holidays and insurance.
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