Property Manager

Property Manager Job Opportunity

Location: Guildford (Onsite)

An established property agency specialising in marketing homes across Surrey and West Sussex is looking to recruit a Property Manager for their Guildford office. Serving Surrey, West Sussex, and Hampshire, this company prides itself on delivering bespoke, personal, and confidential services. The ideal candidate will be an experienced property manager who thrives in an independent agency setting and values a high level of autonomy.

To ensure the smooth management of tenancies, both landlords and tenants receive exceptional customer service.

• Communication: Keep all relevant parties informed about ongoing actions and updates.
• Record all communication using the company’s dedicated software system.
• Manage expectations of both Landlords and Tenants effectively.
• Oversee pre-tenancy arrangements including cleaning, safety certificates, gardening, and utility preparations.
• Organize annual safety certificates and book planned maintenance.
• Conduct property inspections and provide detailed reports to clients.
• Monitor contractor insurances and evaluate performance regularly.
• Respond promptly to maintenance issues and notify utility providers of occupancy changes.
• Arrange inventory check-ins and check-outs.
• Process contractor invoices while ensuring cost-effectiveness.
• Handle deposit negotiations with professionalism.
• Stay compliant with current and upcoming legislation.
• Raise work orders for maintenance and coordinate insurance claims.
• Collaborate effectively within a small, close-knit team.
• Assist the team, tenants, and landlords with tenancy renewals.

• Strong empathy and the ability to understand and address others’ perspectives.
• Excellent interpersonal skills and teamwork abilities, particularly in a small team environment.
• Proficient I.T. skills, including Microsoft Office and property management software.
• Outstanding written and verbal communication skills.
• Initiative and proactive problem-solving skills.
• Preferably holds an ARLA qualification or equivalent technical award in Lettings & Management.
• Ability to multitask and manage priorities efficiently.
• Confidence in building trust and fostering positive relationships.
• Exceptional organizational abilities and keen attention to detail.

If you are a dedicated property manager who values autonomy and strives for excellence in customer service, this role offers the perfect opportunity to grow within an independent, dynamic agency.