Building Services Manager

LGC’s National Laboratories deliver a range of expert science functions and services in partnership with the UK Government, business, healthcare, and academia. We manage and operate several national laboratories on behalf of government agencies, such as the UK National Measurement Laboratory (NML), MHRA Laboratories Team and National Reference Laboratories, and host the unique function of the “Government Chemist”. As home to many world‑leading scientists, we provide a wide range of expert analytical science services and subject‑matter expertise to a broad spectrum of customers, stakeholders and global forums.

We also undertake contract research and development projects for a range of customers in the public and private sectors, addressing fundamental and emerging measurement challenges, fostering innovation and promoting productivity and economic growth.

The Building Services Manager is tasked with maintaining smooth operations of the building while ensuring a safe and functional work environment for office and lab areas. They will be the main contact for building‑related matters and planned maintenance activities. They coordinate external contractors effectively in collaboration with the landlord, Site Operations and other teams located ponsibilities include managing compliance with industry workplace regulations (fire, water, electrical, medical gases, environmental and others), active oversight of building maintenance contracts, and ensuring all contracts deliver good value.

• Oversee the daily operations of building services including collaborating with the Landlord when necessary, e.g., raising work permits
• Handle the frontline building management system (BMS) and guide the resolution of building services “help‑building” tickets by leading the Site Maintenance Team effectively
• Coordinate PPM and reactive management on‑site through the Site Maintenance Team
• Support the operations team in proactively working to deliver continuous improvement projects related to infrastructure improvements
• Oversee project management of fit‑outs, renovations, etc., in line with business requirements, providing technical support and oversight for projects and equipment replacement as required
• Manage related quality procedures and policies
• Efficiently handle related paperwork (such as contracts, commissioning documentation, quality and health and safety) within SharePoint Online
• Provide internal site‑related communications/updates when required

• Coordinate support service contracts and interactions with external service providers, including participation in monthly contract meetings and ensuring they fulfil agreed service levels
• Manage key laboratory service contracts including, but not limited to, water purifiers, dish/glass washers, balances, pipettes, LEV equipment (such as fume cupboards), laboratory gases, gas regulators and centrifuges
• Select and procure works, goods and services, and subsequently manage maintenance/engineering contractors on‑site
• Develop and put into action policies and procedures for external services to ensure efficiency and adherence to company health and safety standards and regulations
• Conduct regular audits and inspections to ensure the quality of services provided meets or exceeds expectations
• Ensure housekeeping and cleanliness are delivered to the highest standards during maintenance work
• Assist the Team Leader in revising finance documentation (Capex & Opex)
• Prepare and receive goods orders in collaboration with the Facilities Coordinator

• Collaborate with the landlord to ensure servicing of the communal infrastructure and any connections with LGC systems or infrastructure
• Manage the ongoing relationship with the landlord, serving as the first contact for mechanical services such as electrics, HVAC and utilities. Ensure important metrics and service levels are established and monitored, with any issues resolved promptly.

• Maintain health and safety standards within all areas of responsibility by performing regular site walks/inspections and verifying compliance of pressure…