Team Leader, Management

Team Leader / Tip Top Job

Join to apply for the Team Leader role at Tip Top Job in Sutton. 9‑month fixed‑term contract (March–December 2026). Salary: £30,082 per annum. Closing date: 30 Jan 2026.

Are you an experienced people manager who thrives in a fast‑paced, purpose‑driven environment? We are looking for a confident, compassionate Team Manager to lead a team delivering life‑changing health and wellbeing support to adult drug and alcohol users during a key period for the service.

• Leading, motivating, and developing a team of practitioners
• Allocating caseloads and managing a small number of complex cases
• Ensuring interventions meet required quality, audit, and inspection standards
• Driving performance against KPIs and contractual targets
• Overseeing rotas, resources, and day‑to‑day service delivery
  
  Supporting accurate data collection, reporting, and submission deadlines
• Deputising for the Service Manager when required
• Building strong relationships with commissioners, partners, and stakeholders

• Are an experienced people manager with a collaborative leadership style
• Can balance operational delivery with coaching and development
• Are confident managing performance, quality, and risk
• Thrive in a role with responsibility, autonomy, and trust
• Lead by example, prioritising staff wellbeing and self‑care

We are The Forward Trust, a social enterprise with charitable status that empowers people to break cycles of crime and addiction. With over 25 years of experience, we support thousands of people to build positive, productive lives.

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro‑rated for part‑time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions up to 6 % in the first two years and up to 9 % thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)