IT Quality Assurance Analyst

Role Description

The IT Quality Assurance (QA) Analyst plays a critical role in ensuring that all IT change activity across OpsIT, Transformation, and wider IT initiatives meets our organisational compliance targets. This role acts as a guardian of quality, governance, and control, ensuring that every change—regardless of delivery method—adheres to required standards, policies, and regulatory expectations.

You will champion Agile ways of working while ensuring that both Agile and Waterfall delivery models operate within a robust, auditable control framework, monitoring adherence to IT change policies, and escalating non‑compliance, directly supporting our commitment to safe, compliant, and well‑governed change delivery.

This role is central to embedding consistent, compliant practices across IT. It supports the standardisation of Agile and Waterfall methods, monitors delivery performance against key compliance and quality metrics, and drives cross‑functional improvement initiatives that reduce risk and strengthen our control environment. You will act as a coach and enabler—helping teams adopt effective delivery practices while ensuring alignment with IT governance, audit requirements, and regulatory obligations.

The QA Team provides expert guidance on delivery methods and IT controls, ensuring transparency, traceability, and compliance throughout the change lifecycle. The team’s work underpins our ability to evidence control effectiveness, meet audit expectations, and achieve our compliance targets.

Pay:
Circa £55,000 per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

• Conduct assurance reviews across Agile and Waterfall change initiatives to verify adherence to IT change policies, standards, and mandatory controls.
• Produce clear, actionable compliance reporting that highlights risks, gaps, and trends, supporting leadership in meeting compliance targets.
• Identify and elevate instances of non‑compliance, ensuring timely remediation and reducing exposure to audit findings.
• Ensure Agile and Waterfall practices are consistently embedded within IT change frameworks and aligned to auditable IT controls.
• Promote a culture of continuous improvement and adaptive delivery.
• Support IT elements of the AzUK Change Framework(s), facilitating process improvement and embedding Agile and waterfall practices.
• Conduct regular reviews to ensure consistent adherence to both Agile and waterfall processes; track and report non‑compliance metrics and support resolution.
• Collect data and conduct reporting, data analysis and development of statistical models to enable use of metrics; guide process improvement and support reporting of project delivery and quality.
• Provide process advice, support and training as required to the IT and Change communities.
• Input into cross‑functional Agile forums to review and enhance working practices.
• Support initiatives that improve IT performance, operational resilience, and Agile maturity.

• Collaborate with colleagues across Allianz Operations Functions (Change, IT, Info Sec, P&R and Data) and Allianz Technology in the effective delivery of change related activities and ensure Agile delivery aligns with governance and compliance requirements.
• Provide support for IT Risk and Controls processes, ensuring Agile practices incorporate appropriate controls.

• Agile certifications (e.g., Certified Scrum Master, SAFe Agilist, ICAgile).
• Experience of the SDLC (Software Development Lifecycle) across both traditional waterfall and Agile deliveries.
• Six Sigma Green Belt (or equivalent process improvement/change management certification).
• Project Management (e.g., Prince 2 Practitioner, APMP, Certified Scrum Master).
• Strong IT analysis skills with an Agile mindset.
• Collaboration with parties – especially Allianz Technology and other change and run service providers, internal business stakeholders and related functional areas work streams.
• Understanding of IT and Agile governance and management practices.
• Experience of working within a regulated organisation.
• Understan…