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Technical Support IT Support HelpDesk/Support

First-Line IT Support Analyst — Contractor

Job in Guildford, Surrey County, GU1, England, UK
Listing for: Surrey Satellite Technology Ltd (SSTL)
Full Time, Contract position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading satellite technology company is seeking a 1st Line Technical Support Analyst to provide support for internal users. The role involves receiving technical queries, logging issues, and reviewing escalated tickets to ensure SLA compliance. Ideal candidates should possess strong communication skills, a background in customer service, and familiarity with IT systems. This full-time position is located at the company's Guildford Head Office, featuring flexible working hours to cover shifts between 8am and 6pm.
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