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Employee Relations Specialist

Job in Guildford, Surrey County, GU1, England, UK
Listing for: WesTrac
Full Time position
Listed on 2026-01-25
Job specializations:
  • HR/Recruitment
    Talent Manager, Regulatory Compliance Specialist
Job Description & How to Apply Below

Reporting to the Employee Relations Business Partner
, the Employee Relations (ER) Specialist is responsible for cultivating a positive employee relations environment that supports Wes Trac’s strategic business objectives, leader practices and a high-performance culture. Operationally, the ER Specialist acts as a trusted advisor providing consistent, timely and considered advice to stakeholders in line with People and Culture’s service delivery model. Providing end-to-end support, the ER Specialist partners with the business to coach leaders through complex ER matters, providing strategic advice in the management of a range of matters.

Collaborating with and influencing a wide range of internal and external stakeholders in a complex matrixed environment. The ER Specialist also takes a proactive role in the delivery of ER projects, Enterprise Agreement negotiations, compliance, formal legal proceedings, grievances and disputes.

Location

South Guildford, WA

Roster

Monday – Friday, 8 hours (Flexible Work Options Available)

What You'll Do
  • Provides specialist advice on complex performance, misconduct and grievance management, also conducts and supports escalated investigations and mediations to resolve complex employment matters.
  • Proactively engages with and influences key internal and external stakeholders and partners, including unions and relevant regulators.
  • Contributes to and may be required to represent Wes Trac at the Fair Work Commission, IR Commission, Australian Human Rights Commission, Court proceedings and other legislative councils.
  • Using HR/ER technical knowledge to mitigate HR/ER risk, independently manages end-to-end grievance and case management, providing strategic advice to ensure timely resolution for all parties.
  • Prepares accurate documentation at each stage of the case management lifecycle (i.e. counselling, discipline, termination, consultation, etc.).
  • Partners with P&C and the Injury Management Advisor to provide expert level advice, coaching and training to managers and supervisors on a diverse range of contemporary ER and P&C issues, including organisational change, discipline, performance management, conflict resolution, medical and physical capacity.
  • Develops and implements policies, procedures and training related to ER and P&C, in consultation with the People Culture & Inclusion Manager to ensure compliance with legal and administrative requirements.
  • Supports and, where required, takes the lead in Enterprise Agreement negotiation, including contributing to business strategy, BOOT, filing applications, and dealing with disputes.
Experience and Knowledge
  • Degree qualified in Law, HR, IR or related disciplines, or actively undertaking HR studies
  • Minimum 5 years’ experience in an ER/IR role across a range of white and blue collar ER matters.
  • Extensive experience with enterprise agreement negotiations and adherence to company and industry regulations.
  • Ability to partner, influence and build rapport with a range of internal and external stakeholders. Demonstrated conflict and stakeholder management skills with the ability to build trust and credibility, while fostering collaborative relationships across all levels.
  • Ability to demonstrate objective, neutral judgement, balancing commerciality and risk with sound problem-solving skills in complex situations that ensures impartiality, unconscious bias, procedural fairness and natural justice are maintained at all times.
  • High level of integrity and confidentiality with the demonstrated ability to maintain sensitivity, diplomacy and tact.
  • Demonstrated ability to be agile and adapt to changing environments with a high degree of flexibility, managing multiple priorities to achieve agreed outcomes.
  • Ability to analyse complex data and make sound operational business decisions.
Our Benefits inclusive of but not limited to:
  • Financial Benefits
    – Wes Trac Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness
    – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to…
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