Bank Support Coordinator

Job Description - Flexible Bank Support Coordinator (251952)

Job Description

Casual / Flexible Work, hours to suit you

Guildford

We can’t offer a CoS for this role

Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference! This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers, while picking and choosing the shifts you want to work.

Offer support and guidance to our customers, men with complex needs facing homelessness.

There is lots for you to do and get involved in, from conducting support sessions to property management.

One shift you might be staffing our front desk, the next you might be supporting a customer to an appointment!

You’ll be helping our vulnerable customers in a variety of accommodation‑based services.

Other tasks may include cleaning, preparing rooms to be let, admin, processing referrals, conducting accommodation assessments, and supporting customers with housing related issues and managing their accommodation.

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

Flexibility to work at short notice, as you’ll be the one picking your next shift.

You’re a real people person, confident to work in different services, locations or teams and get on with colleagues.

You’ll have experience of supporting vulnerable people, and to be brilliant, you have a positive can‑do attitude and the desire to learn and make a difference to our customers lives!

You’ll have previous experience of working with support plans, recording and using information concisely and effectively.

You’ll have experience working in high pressure situations and dealing with anti‑social behaviours.

You’ll have previous experience with property management.

Flexible working hours (Our typical shifts are 7am‑3pm, 9am‑5pm, 11am‑7pm and 7pm‑7am)

We’re looking for you to work at our service in Guildford, however we have other services in Surrey that you could also cover shifts at if it suits you.

You must be able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues.

You’ll need an Enhanced DBS check done and we pay for that.

We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.

This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked.

After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.

You’ll get access to our excellent learning portal to develop your skills further!

We’re sure you’ll enjoy working for us, so if you want to stick around, you’ll be able to apply for all Home Group Job Opportunities (even the internal only ones!)

Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

For reasonable adjustments email