Supervisor, Communications

Job Summary

Service Area: Corporate Services Department: Strategic Communications and Community Engagement Work Location: City Hall, 1 Carden Street Work Mode: Hybrid Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 vacant position(s)
Salary Range: $97,148.69-$ per year Affiliation: Non-Union Posting Period: February 25, 2026 to March 15, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization.

Guided by the goals and objectives of the Future Guelph:
Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Hybrid and flexible work arrangements;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Resumes are being accepted for the position of Supervisor, Communications within the Strategic Communications and Community Engagement Department.

Reporting to the Manager, Strategic Communications, the Supervisor, Communications provides operational leadership and strategic oversight to a team of communications professionals responsible for supporting corporate priorities and the City’s Strategic Plan.

Under the direction of the Manager, the Supervisor ensures consistent quality, alignment, and performance of communications planning and delivery across the team. The supervisor establishes structured workflows, reinforces standard practices and provides coaching and guidance to strengthen strategic thinking, execution, discipline and measurable outcomes.

The Supervisor fosters a culture of collaboration, accountability and continuous improvement, ensuring communications initiatives are audience-focused, accessible, data-informed and aligned with corporate values of integrity, service, inclusion, wellness and learning in support of the Vision for an inclusive, connected and prosperous city.

• Provide direction and guidance to communications staff in the development of integrated communications plans aligned with corporate priorities and the City’s Strategic Plan.
• Review and evaluate communications plans and materials to ensure clarity of objectives, audience alignment, measurable outcomes and adherence to corporate standards.
• Ensure consistency, quality and strategic alignment across all communications initiatives before execution.
• Identify gaps, risks and misalignment in proposed plans and provide recommendations for refinement.
• Ensure third-party connections and relationships are maintained.

• Oversee team workload planning, prioritization and coordination to ensure resources are aligned with corporate priorities.
• Establish and maintain structured intake and workflow processes that support efficient, predictable and high-quality service delivery.
• Monitor performance timelines and ensure deliverables meet established service standards.
• Identify opportunities to strengthen operational processes and improve team effectiveness.

• Ensure communications plans incorporate appropriate performance measures and evaluation criteria.
• Review analytics and reporting prepared by staff to assess effectiveness…