RQ- Solutions Designer - CRM - Intermediate

General

Skills:

• Experience in programming and analysis;
  Salesforce Public Sector Solutions CRM software package support at the specified experience level
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
• Experience in design, code, test, debug and document applications
• Experience in application design, latest design patters, deployment and troubleshooting
• Experience with relational and hierarchical database technologies
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines Salesforce Public Sector Solutions Software Development Skills
• Knowledge and experience with specific Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation
• Knowledge and experience with specific Salesforce Public Sector Solutions enterprise architecture methodologies, design standards and tools
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
• Ability to provide post-implementation support and resolve any post-implementation technical issues
• Experience conducting design walkthrough sessions with project team
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Ability to provide user and system documentation as required

Desirable

Skills:

• Experience with building Salesforce solutions based on user stories and low level designs
• Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code
• Strong experience delivering products in Agile/Scrum mode.
• Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools available within App Exchange and Salesforce Platform
• Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)
• Hands-on knowledge of Apex, lightning, Visual Force, Salesforce APIs, data loaders, SOQL, SOSL, and web services
• Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On
• Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
• Experience with deployment tools such as Git Lab, Jenkins, etc.

Experience and Skill Set Requirements:

Must Haves:

• 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
• Certified Salesforce Platform Developer I or equivalent experience
• Salesforce Certified Omni Studio Developer
• Salesforce Certified Experience Cloud Consultant
• Salesforce Certified Administrator

Skill Set Requirements:

Salesforce

Experience:

• More than 4 years experience (including recent experience) solutioning and hands-on configuring in Salesforce
• Salesforce Certified Platform Developer I
• Salesforce Certified Omni Studio Developer
• Salesforce Certified Experience Cloud Consultant
• Salesforce Certified Administrator

Design, Analysis, Development and Configuration:

• Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions
• Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
• Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms
• Demonstrated experience designing and supporting the development of prototypes and proof of concepts
• Demonstrated experience conducting root cause analysis to troubleshoot and…