Student Awards and Finanical Aid Coordinator

Student Awards and Finanical Aid Coordinator

Location:

Guelph, ON, CA, N1G 2W1

Primary Category Page:
Staff and Management

Division:
Office of Registrarial Services

Requisition

Department: Student Financial Services
This position is represented by the agreement between the Professional Staff Association and the University of Guelph

Temporary full-time from 04/06/2026 to 08/28/2026
Temporary Absence of the Regular Incumbent

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities ()

The Student Awards & Financial Aid Coordinator plays a pivotal role in delivering a seamless, student‑centred experience across the University of Guelph’s institutional and government financial aid programs. Reporting to the Assistant Registrar, Student Awards & Financial Aid, the Coordinator provides operational leadership, data‑informed insights, and direct oversight of award and aid processes that distribute approximately $50 million annually to more than 11,000 students.

Financial aid and awards are essential to student access, retention, wellbeing, and academic success. The Coordinator ensures the accurate and compliant administration, accounting, record‑keeping, and reporting of all institutional awards including approximately 2000+ endowed and annual scholarships, bursaries, travel grants, work‑study positions, and undergraduate research assistantships, for graduate, undergraduate, associate diploma, and Guelph‑Humber students. The role also oversees key components of government financial aid programs, including work‑study, undergraduate research assistantships, OSAP and Out‑of‑Province assistance.

The Coordinator leads and mentors a team of three full‑time Student Awards & Financial Aid Assistants, ensuring high‑quality service delivery across in‑person, phone, and email channels within a high‑volume, fast‑paced environment. The incumbent develops efficient and student‑friendly operational processes aligned with broader Registrarial Services practices, plans staffing resources for peak periods, and fosters a positive, solutions‑focused team culture.

The Coordinator collaborates closely with the Student Awards Management Specialist, the Student Accounts Supervisor, the Manager of the LINC, and colleagues in Admissions and Recruitment to ensure award and financial aid processes are accurate, efficient, and student‑centred. This collaboration supports seamless front‑line service delivery, consistent award terms and conditions, effective promotion of entrance and in‑course awards, and a smooth overall experience for prospective and current students.

As a central contributor to continuous improvement, the Coordinator provides evidence‑based recommendations that enhance award distribution, streamline workflows, and improve service turnaround times, always with a commitment to equity, compliance, privacy, and student‑centricity.

Promotion & Administration of Awards and Financial Aid (≈70%)

• Oversee the promotion, administration, accounting, record‑keeping, and reporting of institutional awards (endowed and annual scholarships, bursaries, travel grants, work‑study, and undergraduate research assistantships).
• Create and maintain awards in the student information system, including award rules, eligibility, GL and student information system coding, fund mapping (endowed, trust, operating), and award wind‑down/closure entries and notifications as required.
• Steward ~2000+ internal awards across graduate, undergraduate, associate diploma, and Guelph‑Humber programs.
• Ensure compliance with all fiduciary, audit, and reporting requirements (internal and external).
• Oversee payment processing through the student information system, ensuring accurate and timely disbursement; coordinate cheque production for award ceremonies as needed.
• Collaborate with other units such as IT and/or Business Processes and Systems to support the accurate and timely electronic issuance of T4
  
  As to recipients.
• Produce accurate, timely reports and dashboards for departments, colleges, senior administration, and…