Police Shift Records Clerk - Police Dept

Overview

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The City of Grovetown is accepting applications for the position of Police Shift Records Clerk. Selected qualified applicants will be interviewed in front of an interview board. Interested applicants should submit a Public Safety application, résumé, and any supporting documentation necessary to the Human Resources Department at  This position pays $41,298 annually. All full-time employees are eligible for 100% paid medical insurance, dental coverage, life insurance, short term disability, and paid retirement.

JOB SUMMARY:

Under general supervision from the Road Patrol Shift Sergeant, this position will perform skilled clerical duties and functions related to the operation of the Records Division of Grovetown Police Department. This position would create, maintain, and perform duties related to records management and will operate under the laws, rules, and policies of the Georgia Information Crime Center as it relates to those tasks.

Duties include but are not limited to the following:

• Performing clerical and administrative duties for Police Department Records Division
• Performing entry and removal of warrants into/out of GCIC
• Performing GCIC warrant validations, hit confirmations, administrative messages, etc. as needed
• Performing other clerical duties as required and assigned
• Answering telephones, responding to emails, and prioritizing and sending messages appropriately
• Performing data entry in various systems
• Maintaining confidentiality of sensitive and restricted matters at all times
• Providing assistance to callers and walk-ins by offering information
• Answering questions and handling complaints from general public
• Maintaining accurate files and documents
• Advising Shift Supervisor(s), Police Administrative Specialist, and/or Operations Lieutenant of any problems or issues that may arise
• Composing documents, reports, and correspondences as needed
• Giving and receiving information from City departments, other agencies, and/or state agencies for required reporting purposes
• Managing data/record storage for the effective maintenance of records
• Ensuring Open Records Act is observed and may respond to request(s) from the public
• Attending required training for current information and staying informed of modern processes to ensure the City’s compliance with local, state, and federal guidelines
• Assisting with other duties as required and assigned

Knowledge, Skills and Abilities:

• Knowledge of City geography including City maps/streets/locations
• Knowledge of City of Grovetown policies and procedures
• Knowledge of Grovetown Police Department policies and procedures
• Knowledge of appropriate systems and references used in daily operation of the department
• Knowledge of federal, state, and City laws, ordinances, policies, and procedures related to the operation of the department
• Knowledge of safety regulations
• Knowledge of record keeping procedures and requirements
• Knowledge and skills in creating, maintaining, and submitting reports using computers and software as needed and required
• Knowledge and skills in prioritizing workloads and assignments
• Knowledge and skills in operating GCIC and NCIC computer programs, policies, and procedures
• Knowledge, skills, and abilities to prepare reports, collect and analyze data, and manage information
• Knowledge, skills, and abilities in managing law enforcement records and reports
• Knowledge, skills, and abilities in providing document(s) pursuant to Open Records Act
• Skills in oral and written communications
• Skills and abilities
  
  in maintaining written and electronic records
• Ability to read and write at a level of proficiency required for position
• Ability to problem solve and multi-task
• Ability to perceive and distinguish between shades of color, visual cues, or signals
• Ability to perceive and distinguish common sounds when communicating, using electronics, and using common office equipment
• Ability to understand oral and written instructions
• Ability to be cross-trained to perform other related duties
• Ability to read, write, speak, and communicate in the English language fluently and proficiently
• Abilities and skills to deal courteously and tactfully with fellow employees and general public
• Abilities and skills to establish and maintain effective working relationships with employees, officials, contractors, vendors, and general public

Complexity: Incumbent follows established rules, guidelines, and policies and may make suggestions or recommendations for updates and changes. Incumbent must use acceptable practices to maintain effective and efficient operation of the Records Division.

Contacts: Contacts are generally with fellow employees, citizens, customers, and vendors that do business with the Police Department. Incumbent will also have contact with members of the public. The…