HVAC Sales Representative

HVAC Sales Representative

Join to apply for the HVAC Sales Representative role at First Call Group
.

First Call Mechanical Company is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. We serve a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, we are committed to building durable partnerships and expanding nationwide.

We prioritize employee growth and development so that when you succeed, we all succeed.

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage – Medical, Dental, Vision, Free Telehealth + More
• Financial Resources – 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays – Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development – Company-sponsored education and career advancement programs such as the First Call Academy, LEAP, and the First Call Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks – Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

We are currently seeking an HVAC Sales Representative
. This role is critical to the overall growth and profitability of our HVAC Service business. The chosen candidate will initiate, establish, and build profitable service relationships with new customers.

• Follow a disciplined and professional process to identify, target, and qualify prospective new customers, leveraging market conditions and networks to uncover leads.
• Contact prospective customers and schedule appointments.
• Build a referral network to identify new customers.
• Conduct sales calls tailored to identify key problems and/or dissatisfaction faced by Facility Directors in operating and maintaining heating/cooling, ventilation, and control system equipment.
• Develop urgency to resolve needs and position First Call Mechanical as the supplier of choice.
• Propose solutions to prospective customers through creative application of local branch service capabilities, emphasizing renewable maintenance agreements and digital service offerings with a focus on sustainability and decarbonization.
• Understand the customer's business and speak their language.
• Review and finalize proposals with prospects, securing their commitment to the First Call Mechanical solution.
• Conduct customer kick‑off meetings, resolve issues, create pull‑through opportunities, maintain service agreements, extend agreements, and support the collections process.
• Keep management informed of progress and account status using Build Ops and other tools.
• Develop and implement territory marketing plans aligned with First Call Mechanical’s business strategy.

• Continuous learning and development via First Call Academy to set the industry skill bar.
• Deliver elite customer service, ensuring we remain the go‑to for HVAC & refrigeration needs.

This position reports to the local Branch Leader and serves the entire service team and all customers.

• 2-3 years of progressive sales experience.
• Plumbing sales experience is beneficial.
• Aptitude for technical knowledge with a high level of attention to detail.
• Excellent presentation skills for individual and group communications.
• Experience selling service and maintenance.
• Exposure to sales methodologies, standards, and disciplines.
• Knowledge of building HVAC systems.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information one‑on‑one and in small groups to customers, clients, and colleagues.

Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute…