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Technical Support IT Support HelpDesk/Support

SaaS Support & Onboarding Specialist

Job in Grove City, Franklin County, Ohio, 43123, USA
Listing for: COMMON - A Users Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A humanitarian organization is seeking a Technical Support Representative in Grove City, Ohio. In this role, you will provide customer support and technical troubleshooting for various digital platforms. Responsibilities include responding to support requests, assisting with onboarding, and maintaining agency accounts. Ideal candidates have a background in customer service, technical support, and are experienced in SaaS environments. Excellent interpersonal skills are essential, as you will also train clients to use the tools effectively.
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