Principal Consultant- Healthcare

Job Description

As a Principal Consultant – Healthcare, you will play a strategic role in shaping and delivering innovative solutions for healthcare clients. You will leverage deep domain expertise to drive digital transformation, enhance member and provider experiences, and lead solution development initiatives. You will also serve as a thought leader, representing Infosys in industry forums and client engagements.

• The candidate must be located within commuting distance of Hartford, CT or be willing to relocate to this area. This position may require travel in the US.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Education.
• 11 years of experience in Information Technology.
• Around 8 years of healthcare experience/product management experience.
• Deep understanding of U.S. healthcare ecosystem, including Medicare, Medicaid, and commercial plans.
• Proven experience in solution development, digital transformation, and stakeholder management.
• Strong communication, presentation, and client-facing skills.
• Partner with client stakeholders to understand business challenges and co-create transformation roadmaps.
• Lead workshops, design thinking sessions, and strategic planning engagements.
• Ensure high-quality delivery of consulting engagements and digital transformation programs.
• Lead the design and development of end-to-end healthcare solutions leveraging AI, analytics, cloud, and digital platforms.
• Collaborate with cross-functional teams to build scalable, compliant, and member-centric solutions.
• Serve as a subject matter expert in U.S. healthcare, including Payers (Health Plans), Providers, and emerging care models.
• Design, configure, and maintain EDI workflows using Edifecs platform (Transaction Manager, Spec Builder, XEngine).
• Analyze and support HIPAA X12 transactions including 837, 835, 270/271, 276/277, and 278.
• Experience with EDI mapping, validation, and troubleshooting.
• Guide clients through value-based care, population health, member engagement, and care coordination initiatives.
• Product Management experience.
• Hands‑on technical experience – SQL, UI wireframe tools.
• Knowledge of AI landscape.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• Ability to elicit information from myriad of SMEs (technical & business).
• Ability to provide thought leadership and influence to implement strategic methods.
• Excellent and assertive communication skills.
• Ability to switch between projects and maintain consistency.
• Ability to be a part of a diverse team/ multiple stakeholder environment.
• Working in an agile environment – with Scrum, Kanban, SAFe methodologies.
• Experience and desire to work in a global delivery environment.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and…