Desktop Technician
Job in
Groton, New London County, Connecticut, 06349, USA
Listed on 2026-03-01
Listing for:
Indotronix Avani Group
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, Hardware Engineer, Desktop Support
Job Description & How to Apply Below
Overview
Install and Deployment are required skills for this job!
Driving or Non-Driving? Non-Driving but may have to drive between sites
Responsibilities- Computer hardware setup, basic hardware and software troubleshooting skills
- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products. Supports Core, server products
- Performs disk replacement on enterprise storage products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation
- Maintains a high degree of professionalism in actions, demeanor and dress
- Ensures customer satisfaction throughout the service delivery transaction
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
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