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Customer Service Rep

Guest Experience Concierge: Anticipate & Delight Guests

Job in Groton, New London County, Connecticut, 06349, USA
Listing for: Hyatt Hotels
Full Time position
Listed on 2026-01-25
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading hotel chain in Groton, Connecticut is seeking a dedicated Concierge to assist guests with special requests and provide information about local attractions. The ideal candidate will have a high school diploma and previous customer service experience. Responsibilities include making reservations, coordinating hotel services, and working to enhance overall guest satisfaction. Join our team to deliver an exceptional guest experience in a dynamic environment.
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