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Customer Service Rep Event Manager / Planner

Guest Experience Concierge: Anticipate & Delight Guests

Job in Groton, New London County, Connecticut, 06349, USA
Listing for: Hersha Hospitality Management
Full Time position
Listed on 2026-01-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A hospitality management company is seeking a Concierge to assist guests with special services and coordinate hotel amenities. The successful candidate will have a high school diploma, experience in customer service, and knowledge of the local area. Responsibilities include greeting guests, making travel arrangements, and ensuring overall guest satisfaction. This role requires a proactive approach and the ability to handle multiple tasks efficiently, contributing to a memorable experience for guests.
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