Community Service Officer
Listed on 2026-01-25
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Customer Service/HelpDesk
Customer Service Rep, Clerical, Emergency Crisis Mgmt/ Disaster Relief, Bilingual
Community Service Officer (2 Positions)
Location: Groton
Part‑Time: Up to 19 hours per week, including evenings, weekends, and holidays
Starting Rate: $18.00 / hour
Position Range: $18.00 - $19.00 / hour
Job SummaryThe Community Service Officer performs assigned duties in the areas of parking enforcement, traffic control, and community relations. This role requires reasoning ability to carry out detailed written and oral instructions, strong customer service skills, and the ability to enforce instructions with firmness and effectiveness while remaining calm in stressful emergency situations.
Required Qualifications• High school education; college coursework in criminal justice or law enforcement preferred.
• Valid motor vehicle operator’s license.
• Strong customer service skills and ability to enforce instructions with firmness and effectiveness.
• Calm under stress, well organized, accurate, attentive to detail, and effectively prioritize.
• Considerable skill in operating a computer and related software applications such as Word, Excel, Outlook, and internet usage.
Review of applications/resumes with best qualified candidates eligible for oral examination(s).
Application ProcedureApplications are available in the Human Resources, Groton Town Hall, 45 Fort Hill Road, Groton, CT 06340 or at https://(Use the "Apply for this Job" box below). Position will remain open until filled, with applications reviewed on a rolling basis.
Equal Opportunity EmployerThe Town of Groton is an Equal Opportunity Employer and values diversity at all levels; it is committed to creating an environment of belonging and engagement for all employees, and encourages all individuals to apply.
Accommodations for Individuals with DisabilitiesIndividuals with disabilities who will need reasonable accommodations to complete the selection process should inform the Human Resources Office on or before the Final date to receive applications. Documentation supporting the need for this accommodation may be required.
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