Multi-Site Assistant Lead Supervisor

Benefits

• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

Do you thrive on helping teams achieve their best? Are you ready to take the next step in your leadership journey? Can you balance guest service with operational excellence? Do you enjoy mentoring and developing others? Are you excited about creating an amazing work environment?

If you answered "YES!" to these questions, keep reading – this could be your perfect role!

At our family of bakeries, we re dedicated to creating exceptional baked goods and memorable experiences for our communities in Allen Park, Ann Arbor, Grosse Pointe and Sterling Heights. Our multi-site approach allows us to serve diverse neighborhoods while maintaining consistent quality and values. We believe in fostering genuine connections with our guests and team members, creating an environment where everyone feels valued and supported.

Our mission is to bring joy to every celebration through handcrafted excellence, and we re looking for a leader who shares this passion across all our locations.

Servant s Heart - We put others first in everything we do, from supporting our teammates across all locations to ensuring every guest leaves with a perfect product for their celebration.

Spirit of a Champion - We take pride in our work across every location and help wherever needed, constantly looking for ways to improve our operations and guest experience.

Genuine Connections - We build real relationships with our guests and each other across all sites. We re more than just bakeries – we re a family that celebrates together and creates meaningful relationships in every community we serve.

Open Communication - We believe in transparent, honest dialogue at all levels across all locations. Everyone s voice matters, whether you re at Allen Park, Ann Arbor, or supporting our other locations.

Attention to Detail - We treat every product like it s being made for our own family. From maintaining consistent quality standards to ensuring operations run smoothly across sites, we take pride in the details that make each location special.

Bring the Joy - We believe in spreading happiness across all our communities, whether it s making someone s celebration extra special or bringing positive energy to each location.

Do the Right Thing - We empower our team to make decisions that put people first, always striving to do what s right across all our operations.

As a Multi-Unit Assistant Lead Supervisor, you ll support in delivering excellent guest experiences, ensuring team development, and maintaining high quality and operational standards. You ll assist in day-to-day operations at two sites (Grosse Pointe and Sterling Heights) under leadership, help foster culture, and help ensure consistency in execution.

Support your team and bakery operations at two sites (Grosse Pointe and Sterling Heights) while creating joy for guests. Throughout your shift, you ll:

• Guide team members to deliver exceptional service
• Ensure quality standards in cake production
• Support daily operations and special orders
• Help maintain a positive work environment
• Assist with administrative duties and reporting
• Partner with management on business goals

• Leadership and coaching techniques
• Business operations management
• Financial and P&L basics
• Team development strategies
• Inventory and cost control
• Guest service excellence
• Community engagement approaches
• Administrative procedures

• Supporting team training and development
• Maintaining operational excellence
• Ensuring consistent quality standards
• Managing daily workflows effectively
• Contributing to positive team culture
• Supporting community engagement
• Demonstrating our core values daily

• Current retail or food service team leads ready to grow
• Shift supervisors seeking more responsibility
• Detail-oriented leaders who love developing others
• Operations-focused professionals with guest service passion
• Problem-solvers who enjoy supporting team success
• Early birds who enjoy morning leadership shifts

• 2-4 years of leadership experience in retail or food…