Housing Support Worker

We're looking to recruit a proactive Housing Support Worker in St Helens on an ongoing, temporary basis. Working alongside a Tenancy Sustainment Officer, you'll offer support to customers with complex needs, including substance misuse, homelessness, mental health and ex-offenders, ensuring individuals are able to remain living healthy, independent lives whilst sustaining their tenancy. Your new role Work on a one-to-one basis with customers to create achievable, motivating support plans that encourage independent and healthy living Complete and review risk assessments, identifying and raising any unknown concerns or safeguarding matters Encourage engagement with external services such as mental health teams, recovery groups and employment opportunities Assist customers with benefit queries, applications and ensure full entitlements are being received Challenge harmful behaviours or breaches of conditions, encouraging tenancy sustainment Keep accurate and up-to-date customer contact records What you'll need to succeed Minimum 12 months' experience working with vulnerable adults (homelessness, mental health, ex-offenders, substance misuse)

Experience of completing support plans and risk assessments Strong communication, collaboration and interpersonal skills Full UK driving licence with business insurance Enhanced Adults DBS (Update service preferable) What you'll get in return Weekly pay Ongoing temporary contract until at least end of March 2026 (likely extension but not guaranteed) Option to be paid PAYE or Umbrella Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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