Defrost Key Operative

New England Seafood - Grimsby, Genesis Way, Grimsby, North East Lincolnshire, United Kingdom

Posted Tuesday 13 January 2026 at 00:00

New England Seafood International (NESI) was established in 1991 and is an importer and processor of premium fresh and frozen sustainable fish and seafood. NESI employs circa 850 people across three sites in the UK and imports a wide range of wild and farmed fish and shellfish from all around the world. We are part of the Sealaska Corporation, an Alaska Native corporation formed in 1971 and which is owned by 26,000 Tlingit, Haida and Tsimshian shareholders, who are all bloodline descendants of the first settlers to the Americas.

Our vision is to “show people how to enjoy fish every day” and we pride ourselves on our supply chain integrity, sustainable sourcing and high-quality product. Our values run through our business and are Respect, Customer Care, By Learning We Grow, Team Spirit and Integrity.

Operations Support Manager

Efficient and effective Performance of all tasks given whilst on shift, consistently working to high levels of competency and conduct.

Ensuring that all tasks are performed efficiently, safely, and to the standards set.

Key areas of activity that the Operative needs to deliver are as follows:

• Use good housekeeping whilst on your shift using “clean as you go” in line with the waste flow process.
• Ensure all your activities in the area are carried out in accordance with Health and Safety Procedures against departmental SOPs.
• Ensuring that all products are of the correct quality standard and produced to the right specification.
• Reports all Non-Conformances immediately to your Direct Supervisor.
• Take responsibility for your area in the absence of a supervisor.
• Accountable for all traceability in defrost in line with the site’s colour coding procedure.
• Ensuring departmental daily compliance is completed and any issues are escalated in a timely manner.
• Ensure relevant Work Safe checks are completed.

• Responsible for all aspects of defrosting including paperwork and traceability.
• Racking & de-racking frozen product.
• Ensuring correct labelling & documentation in the area from when material is received from the cold store until it’s then released into production.
• Responsible for temperature control and reporting any Non-Conformities to Manager & Technical Department
• Safety, accuracy and attention to detail.
• Ability to work well with others and train new starters.

To be able to work to targets and to operate to the best of your ability whilst adhering to all job requirements and remaining flexible with regard to what is expected of you in your job role.

Needs to be flexible regarding all aspects of your job role and give your full support to all new systems / ideas that are implemented within the company.

In addition, you will undertake any training that the company deems necessary that may assist you to affect the above responsibilities

New England Seafood - Grimsby, Genesis Way, Grimsby, North East Lincolnshire, United Kingdom