Pastry Lead

Overview

Job Summary The Pastry Lead plays a key leadership role in the Pastry department, overseeing daily operations and ensuring the production of high-quality pastries that meet Ideal Market's standards for flavor, presentation, and creativity. This position is responsible for guiding and supervising the pastry team, maintaining a clean and safe work environment, and delivering exceptional customer service.

• Supervise and coordinate the daily activities of the pastry team, ensuring productivity, professionalism, and adherence to company policies.
• Maintain high standards of cleanliness, sanitation, and organization across all areas, including shelves, refrigerators, and preparation stations.
• Ensure all pastries and desserts meet established quality, quantity, and presentation standards; promptly report any discrepancies to the Bakery Manager.
• Provide hands-on training, support, and motivation to team members, fostering a positive and productive work environment.
• Enforce Ideal Market’s safety and quality standards to minimize risks and prevent workplace accidents.
• Ensure timely production of cakes, desserts, flans, jellies, and other specialty items during peak and regular hours.
• Follow established Ideal Market recipes and preparation methods consistently.
• Decorate cakes and other baked goods with creativity and precision, including custom designs for special occasions such as birthdays and weddings.
• Inspect finished products for quality and remove any items that do not meet Ideal Market standards before display.
• Deliver outstanding customer service and address customer inquiries or concerns with professionalism and care.
• Assist with inventory control, cost management, and waste reduction as needed.
• Perform other related duties as assigned by management.