Resident ServicesAL Manager

Job Description

• Plan, develop and implement resident lifestyle programming within and outside of the community.
• Facilitate collaboration between assisted living and memory care programming staff to ensure quality programming is planned and executed.
• Ensure services within and outside of the community are made available to all residents, including transportation oversight.
• Assist tenants in making arrangements to meet their personal needs.
• Establish a tenant council and ensure tenant information system is in place.
• Survey and interview residents to collect social history data that represents residents’ past and present interests and talents, as well as their satisfaction with the community’s programs.
• Document and maintain records as required to effectively manage the department and adhere to applicable state regulations.
• In consultation with the Executive Director and Director of Health and Wellness, hire, train, discipline and terminate departmental employees in accordance with Senior Lifestyle Corporation Human Resources policy.
• Conduct interviews, orientation, and ongoing training of Memory Care Team employees in accordance with employee training policy and regulatory guidelines.
• Coach and counsel departmental employees in accordance with Senior Lifestyle human resources policies.
• Manage Memory Care employees in partnership with the Health and Wellness director or designee.
• Promote the company’s Embrace philosophy in all aspects of his/her role including interactions with resident, family, and staff and the daily oversight of Memory Care operations in partnership with the Health and Wellness Director.
• Organize monthly programming calendar and necessary supplies.
• Maintain monthly department budget.
• Meet with families during care plan meetings; streamline transitions of residents in/out of as well as within the community.
• Develop and manage community transportation program.
• Act as a liaison as needed by the Quality Assurance team.
• Maintain current knowledge of Alzheimer’s/dementia topics and participate in Memory Care Department Director training as assigned.
• Provide education, training, and hands on support to community staff.

Level of Formal

Education:

A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Area of Study:
Recreation Therapy, Social Work, Psychology or related field

Years of

Experience:

3+ years

Type of

Experience:

3+ years of working with seniors and individuals with dementia including leading programs, handling complex behavioral issues, developing and evaluating social and recreational programs, and the coordination of services

Special

Certifications:

Licensed social worker, activities director certification, certified therapeutic recreation specialist, certified dementia practitioner.

Language

Skills:

Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.

Technical

Competencies:

proficiency with Microsoft office products

• Demonstrate leadership and interpersonal abilities.
• Effective change management skills.
• Problem solving capabilities.
• Expertise in planning and organizing.
• Ability to manage stress in a fast paced environment.

Adaptable, compassionate, balanced, flexible, focused, professional, proactive, responsible, results and detail oriented.

Other/Preferred:
Demonstrated teaching and training skills.

Does this job require the ability and license to drive an automobile? Yes

Does this job manage or supervise associates? Yes

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use Daily Pay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs.

Government requirements or exclusions may apply.