Standby Operations Associate

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Responsible for supporting the processing of Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) banking products at various stages of the transaction/trade’s life cycle. For GTSS specialization, product areas include Import/Export Letters of Credit, documentary collections, banker’s acceptances, and Standby Letters of Credit. FX product areas include International Remittance/Payments, Settlements, and Investigations. Facilitates the process with all parties involved on trade transactions, payments, settlements, and disbursements.

Reviews, executes, and reconciles processing of transactions and related documents. Verifies work processes to ensure completeness and accuracy to established service levels, standard policies, and applicable procedures to ensure strict compliance with terms and conditions. Ensures the appropriate materials, documentation and capacity are available to complete transactions.

Overview:
Responsible for managing a pipeline of assigned auto‑extend letters of credit, including processing multiple steps throughout the auto‑extend life cycle.

• Oversee the end‑to‑end process for auto‑extend letters of credit, from initial contact through approval monitoring, extension processing, issuing notices of non‑extension, and handling rescind and renew actions as needed.
• Ensure strict adherence to deadlines to avoid significant consequences, including potential litigation.
• Maintain accurate records and manage multiple tasks simultaneously within the process pipeline.
• Prior experience with standby letters of credit is preferred but not required; training will be provided for candidates with the right skill set.

• High school diploma or equivalent
• Three or more years of relevant work experience

• Thorough knowledge of specific international banking products, payment services, foreign exchange and general bank operating policies and procedures
• Strong problem‑solving and client servicing skills
• Ability to identify and resolve/escalate complex problems with minimal guidance
• Effective verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

The role offers a hybrid/flexible schedule, which means there's an in‑office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Candidates must reside in Atlanta, GA, or Saint Paul, MN.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an…