Call Center Outbound Business Account Representative

Employer Industry: Telecommunications Why consider this job opportunity:

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) with 100% company match, up to 5% of eligible compensation after 1 year of service
• Tuition reimbursement (up to $5,250 in the first year)
• Opportunities for advancement in a collaborative work environment

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to connect with potential business customers and present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value

• A proactive approach to problem-solving and customer engagement
• Previous outbound telemarketing experience in a call center preferred
• Outgoing personality with the ability to direct conversations and close sales
• Three to six months of related experience and/or training
• Associate's degree or higher preferred

• Experience in a sales-oriented role focused on business customers
• Strong communication skills with a focus on customer service
• Ability to work in a fast-paced environment and adapt to changing priorities

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.