Manager, Contractor

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Mgr of Contractor Support, a part of Spectrum’s Field Operations business unit.

Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.

As a Field Operations Manager of Contractor Support, you will be responsible for the overall fulfillment operations of the system locations from the tap to the home, across your assigned area. In this role, you will provide direction and leadership while maintaining system integrity and overseeing operations of installations, service, and maintenance. The Mgr of Contractor Support is highly collaborative and interacts with Vendor Companies to ensure compliance with Spectrum specifications and requirements.

Additionally, you will oversee fulfillment resources and contract labor relationships, coordinate with various internal teams, and provide reports to field ops management on activity and results. The Mgr of Contractor Support will hire, train, develop, and manage staff.

• Achieving performance goals
• Ensuring projects are completed timely and efficiently
• The team-oriented culture
• Being a part of the development of others

• Education: Bachelor's degree in electronics or equivalent experience
• Experience: 5+ years of Field Technician work in residential, commercial and multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience
• Skills: Project management, time management, communication, leadership, problem-solving, collaboration

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.