Assistant Director, Sports And Events Center

Description

The City of Greer is currently accepting applications for an Assistant Director, Sports and Events Center in our Sports and Events Department.

• Supervises, directs and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice, and assistance as needed.
• Assist the Director in planning, directing and managing the day-to-day operations of the Center,
• Work to ensure the overall success and profitability of the complex.
• Ensure the facility is maintained as a first-class, detailed, and organized venue.
• Understand all equipment, systems, operations, and warranties.
• Directly oversees certain staff that may include administrative personnel, office management, customer service, front of house, facilities and custodial staff.
• Assist in business development, recruitment, sponsor ships, customer relations.
• Promote, sell, and manage all rentable spaces to maximize revenue. Oversee the execution of the confirmed rentals.
• Send and track rental agreements, payments, Insurance certificates. Ensure all invoices are paid on time.
• Maintain a positive public presence through media and community events.
• Coordinate targeted marketing campaigns.
• Serve as manager on duty during large tournaments and events.
• Plan annual community engagement events that will be a free opportunity to serve our community
• Promote, sell, and manage membership for fitness center and golf simulators.
• Negotiates contracts and agreements with event organizers, hosts, managers and agents.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work.
• Processes, and work cooperatively and jointly to provide quality seamless customer service.
• Assist the Director in the oversight of the facility’s contract service partners.
• Assist the Director in the development and preparation of comprehensive management reports and manuals (i.e. Operations Manual, Event Handbook, Annual Sales & Marketing Plan, Annual Preventative
• Maintenance Plan, Annual Facility Report, Booking Policies, Fire Code Rules & Regulations, etc.)
• Establish and maintain effective working relationships with staff, vendors, facility stakeholders and facility users.
• Provide an extremely high level of customer service at all times.
• Performs related work as required.

• Performs general administrative tasks as required, including preparing reports and correspondence, entering and retrieving computer data, filing records, and answering phones.
• Participates in required training and continuing education to obtain and maintain certifications and stay current on changes in codes and ordinances.
• Assists other officers and staff when workload, emergencies, or special assignments require.
• Stays current on departmental policies, procedures, and processes.
• Completes work accurately, safely, and efficiently; maintains assigned equipment in good working condition.
• Maintains a clean, safe, and organized work area.
• Identifies and reports suggested improvements or areas of concern to the Supervisor.
• Ensures professionalism and excellent customer service in all interactions while representing the City of Greer.
• Demonstrates strong ethical conduct, integrity, and accountability with coworkers, customers, and the community.
• Supports a culture of results, communication, and professional collaboration within the department and across the organization.
• Represents the department at community events or meetings when requested by the Supervisor.
• Adheres to the Employee Handbook and all applicable policies and procedures.
• Maintains regular, reliable attendance.
• Performs other duties as assigned.

Hours: 8:00 AM to 5:00 PM, M-F; with additional hours as needed

Salary: Minimum salary $71,376; dependent on experience

In addition to a competitive base pay, we currently offer comprehensive benefits package that includes health, prescription, vision, dental insurance (at no cost for employee coverage based on full participation in Wellness Program),…