Retail Store Management Trainee

Overview

$14.00 to $22.40 per hour

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

We are seeking a Store Manager Trainee with at least six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. The role offers an hourly wage plus commission and a bonus based on store performance.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including cash drawers and merchandise; ensure procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store, including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, climbing, etc.).
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years;
  High School Diploma, GED, or equivalent experience.
• Should be able to work in multiple locations as business needs dictate; flexible retail schedule including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines; ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational and analytical skills; cash handling experience; ability to work independently.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of personal performance. Details provided during interview.

• Comprehensive Medical, Dental, Vision, Life, and other voluntary options (eligibility required).
• Standard operating hours: most stores open 9 AM to 6 PM;
  Sundays may be closed.
• Earned Wage Access program available on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Unlimited commission above hourly base rate.
• Vacation: 1 week after 6 months; additional week after 1 year; 2 weeks on each anniversary thereafter; 120 hours after 5 years.
• Sick/Personal time: 8 hours after 6 months; 16 hours each anniversary years 2-5; 24 hours after 5 years.
• Employee discounts on first day of active employment.
• Tuition reimbursement up to $2,000 per year through First Cash Education.
• Access to discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after 6 months of employment.
• Access to First Cash Pet Insurance.

The following statements are intended to describe the general nature…