Restaurant Server

Overview

Join to apply for the Restaurant Server role at Huddle House. The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section.

This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: a friendly “Good Morning” or “Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Use proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets and credit card receipts, and ensure all tickets are rung up and closed before the end of the shift
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as detailed or assigned by supervisor, including bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, daily features when applicable, juices, add-ons and desserts to suggestively sell products
• Know and follow the Huddle House steps of service with each guest to maximize shift sales

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• Can-do attitude and willingness to be on shift

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

HUDDLE HOUSE is a unique member of the communities it serves. The bonds between our team members and our customers are unlike those seen in most other chain restaurants. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee management. Inquiries about employment should be made directly to the franchise location, and not to Huddle House Corporate.

• Entry level

• Full-time

• Management and Manufacturing

• Restaurants