Deli Team Member
Listed on 2026-02-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Reports to: Deli Manager
Type of Position: full time or part time
Double Quick is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.
Job Title and ReportingJob Title: Deli Team Member
Reports to: Deli Manager
Type of Position: full time or part time
Double Quick is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.
Benefits- Daily Pay
- Employee Assistance Program
- Refuel Rewards (15c off gas, free drinks, hot food discounts and more!)
- 401(k) Retirement
- Life Insurance
- Short-Term Disability Insurance
- Referral program
- Additional Benefits for full-time employees:
- Medical & Prescription Drug Insurance (BCBS Myhealth Toolkit App)
- Myhealth Toolkit App
- MD Live (telemedicine)
- Health and Fitness
- Shop for Care
- Natural Blue
- Dental/Vision Insurance
- Cancer & Accident Insurance
- PTO
Job Duties And Responsibilities
- Provides prompt, courteous service by greeting and assisting guests.
- Ability to work well with others in a fast-paced environment.
- Maintains store cleanliness (food preparation areas, equipment, counter space, etc.), ensuring areas are sanitary and presentable.
- Complies with all food safety behaviors including proper food handling procedures and temperature requirements.
- Maintains knowledge of product offerings and promotions. Supports advertising campaigns, sales promotions, and properly displays food.
- Ensures product is fresh, appealing, and of excellent quality for the guests.
- Receives product from vendor and follows correct procedures; assists management with ordering and vendor check-in.
- Monitors food activities to ensure guests receive exceptional service. Examines food products to ensure correct pricing (inventory levels, pricing, stocking, and rotating merchandise).
- Keeps food fully stocked per planogram and builds to standards.
- Prepares food items per required menu, recipe, and Brand standards.
- Follows all cash and merchandise handling policies.
- Identifies and reports safety hazards; immediately communicates unsafe acts or conditions to management.
- Uses preselling, upselling, and suggestive selling techniques when operating all point-of-sale equipment and communicating with guests.
- Follows all Emergency Response Reporting Procedures and Policy Manual guidelines.
- Follows company guidelines when reacting to and reporting customer complaints.
- Follows company Uniform and Personal Appearance Policy.
- Reports to work on time and as scheduled.
- Performs other duties as assigned.
Demonstrates sales and customer service skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide. Ability to exercise sound judgment and work with minimum supervision. Ability to perform basic computer skills.
ExperiencePrevious food service experience is preferred. Must maintain current food handlers or food safety certification as required by county. Must be authorized to work in the United States.
Working Environment AndPhysical Requirements
- Must be able to stand and/or walk for full shift.
- Ability to bend at the waist with some twisting, up to one hour of the workday.
- May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.
- Employees perform approximately 95% of work indoors. Outside work will be required.
- Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.
- Committed to work assigned hours.
- Must be able to work flexible hours (nights, weekends, and holidays).
At-Will Employment:
This position is at-will, which means that either the…
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