Director of Quality

Director of Quality required for leading appliance manufacturer

• Director of Quality
• Greenwood, Mississippi
• $150,000 - $200,000 per year

The Director of Quality will have the following responsibilities:

• Drive the development, deployment, and ongoing improvement of the Quality Management System across all operations.
• Build and maintain internal/external quality metrics; deliver insight-driven reviews to guide resources and improvement.
• Create dashboards that clearly show field performance trends, enable early issue detection, and track progress.
• Develop process quality plans aligned with customer expectations and engineering requirements.
• Champion a culture of defect prevention and flawless execution.
• Guide reliability strategy, validation testing, and durability initiatives.
• Lead hands-on problem solving with Operations, Engineering, Service, and Supplier Quality to eliminate root causes and boost profitability.
• Act as a customer advocate, ensuring communication reflects luxury brand standards.
• Provide daily leadership for plant quality, quality engineering, supplier quality, and cross-functional teams.
• Own improvement of plant quality metrics and overall product performance.
• Partner with suppliers and internal teams to drive corrective actions, process improvements, and change control.
• Elevate testing methods, process capability, and supplier performance using structured problem solving and quality tools.
• Promote Lean principles and advance toward ideal-state processes.
• Analyze and present quality data to leadership with actionable insights and clear priorities.
• Integrate quality resources into manufacturing strategy, production readiness, and long-term capability.
• Build and inspire a highly engaged workforce focused on continuous improvement, accountability, and customer satisfaction.

The ideal Quality Director candidate will have the following skillset:

• 10+ years of quality leadership in manufacturing operations, with broad operations, engineering, and team management experience.
• Strong background in commercial or consumer appliance manufacturing processes preferred.
• BS in engineering or technical field (or equivalent experience in related industries).
• Proven ability to set strategy, lead large teams, and drive organizational change.
• Expertise in new product development, release readiness, and reliability improvement.
• Advanced analytical skills with proficiency in quantitative validation techniques and statistical tools (e.g., Minitab).
• Skilled in root cause analysis, corrective actions, and structured problem-solving (PFMEA, DFMEA, Control Plans, 8D, DMAIC, A3, PPAP).
• Experience in lean transformation and building an engaged, continuous-improvement culture.
• Strong supplier quality and development background; capable of implementing in-process inspection and change control.
• Familiarity with sheet metal fabrication, welding, paint, assembly, and basic electrical/gas heating technologies.
• Successful track record with certified quality systems, Six Sigma Black Belt, ASQ certification preferred.
• Reliability testing and external quality improvement experience.
• Excellent communication skills and ability to influence across functions.
• Proficiency in database development and queries.
• Demonstrated success in reducing warranty costs and improving product performance.