Dispatcher, Transportation

Overview

Join our team and immediately become part of the largest distributor of conventional, natural, organic and specialty products in the United States and Canada. We serve over 43,000 customer locations with 200,000 different products. Our Warehouse associates supply thousands of consumers with better for you food that nourishes families nationwide.

• Dispatching trucks for on-time departure and monitoring shipping and route progress.
• Breaks down driver packets and processes customer invoices; percent processing of customer invoices and assembling delivery paperwork.
• Collaborates with customers for late truck notifications and may engage Customer Care for service escalations.
• Sorts, separates, and files invoices, route packets, and driver inspections.
• Completes data entry of equipment information, driver start/end times, and actual delivery times.
• Handles all incoming calls and emails; re-dispatches drivers as needed for coverage and to support on-time deliveries (approximately 10%).
• Dispatches repair services for equipment breakdowns and handles accident reporting procedures.
• Maintains a clean and safe working environment and reports violations of company policy to a supervisor.
• Performs other relevant job duties as required.

• Experience:
  
  Transportation/Dispatch experience preferred but not required.
• Knowledge/Skills/Abilities:
  • Understanding of safety guidelines.
  • Ability to react to fast-paced, stressful situations in a calm, professional and efficient manner.
  • Ability to prioritize and work independently with good organizational and time management skills.
  • Good communication skills, including the ability to effectively communicate with all levels of employees.
  • Astute attention to detail.
  • Proficiency in Microsoft Office applications.
  • Familiarity with delivery routes and DOT rules and regulations.
  • Understanding of procedures in other areas of the warehouse for a broader understanding of all processes.

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• May use calculators, keyboards, telephone, and other office equipment during normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Infrequently exposed to temperatures ranging from 20 to 90 degrees Fahrenheit in the dock area or outside the work area.
• Specific vision abilities required include close vision, distance vision, and ability to adjust focus.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process.

- M/F/Veteran/Disability. VEVRAA Federal Contractor.

Compensation: UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:
For Washington positions (or positions that may be performed remotely from Washington), the Washington-specific paid time off details are available here:  Eligible employees may participate in:
Paid Time Off;
Sick Time; paid holidays and parental leave; 401K; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance;
Flexible Spending Account and/or Health Savings Account, subject to eligibility and terms under applicable collective bargaining agreements.

UNFI’s compensation, benefits, and paid time off policies are subject to change at the Company’s discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.