Brokerage Coordinator - Greenwood

Join to apply for the Brokerage Coordinator - Greenwood, IN role at Kelley Logistics
.

• Professional, positive and people-centered work environment
• Paid holidays (8); paid vacation and personal days
• Stable and growing organization
• Competitive weekly pay
• Comprehensive benefits package Health, Dental, Vision, AD&D, 401(k), etc.

• Provide T/L rate quotes to customers, working directly with customers on quotes and negotiate pricing for services.
• Monitor email and electronic load boards.
• Receive and process shipments according to customer needs, shipment entry, and tracking and follow up.
• Manage daily load activities through discussion with customers and carriers to ensure excellent customer service.
• Contact assigned existing and potential customers on a determined schedule to develop customer and carrier relations to increase business.
• Generate business through cold calls, qualified leads from existing customers and Kelley account representatives.
• Develop, maintain and grow customer relationships to create a diverse book of business.
• Source, qualify and set up new carriers from start to finish providing timely distribution of information to teams by uploading into the TMS.
• Secure contractual agreements with new service providers prior to load execution.
• Accountable for service provider’s performance and pricing accuracy.
• Research provider performance problems and provide feedback that facilitates resolution.
• Assist Accounts Receivable department with any delinquent accounts.
• Verify and establish customer’s credit.

• Possess strong oral and written communication skills.
• Ability to work in a fast-paced environment and prioritize tasks.
• Self‑motivated and able to work effectively in a team environment.
• Strong Customer Service skills.
• Experience with 3PL (Preferred).
• 2–3 years brokerage/logistics experience.
• Strong working knowledge of Transportation Management Systems and other technology related to the brokerage industry.