Principal Business Systems Analyst AI ML

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well‑being, and work‑life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

*** Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

The Principal Business Systems Analyst serves as a senior individual contributor providing operational, analytical, and coordination support for complex, cross‑functional initiatives within Empower. This role supports work spanning technology, AI delivery teams, risk, security, governance, and external partners. The position emphasizes workflow management, documentation rigor, and organizational clarity, with the expectation that the analyst can rapidly build fluency in emerging domains, including Responsible AI, while executing core responsibilities from day one.

• Coordinate cross‑team workflows, dependencies, and delivery sequencing across multiple organizations.
• Manage and maintain Kanban‑based workflows using tools such as Jira to track initiatives, risks, and dependencies.
• Maintain operational artifacts including documentation hubs, decision records, evaluation inventories, and knowledge repositories.
• Translate complex technical and analytical outputs into structured materials for leadership reviews, governance processes, and audits.
• Support vendor engagements related to tools, services, or research partnerships, including coordination and follow‑up tracking.
• Perform analytical work to assess adoption, operational performance, and resourcing needs.
• Support planning and coordination of internal symposiums, showcases, and cross‑functional knowledge‑sharing events.

• Experience in business analysis, systems analysis, program operations, or analytical roles supporting technical teams.
• Hands‑on experience managing Kanban‑based workflows using Jira or similar tools.
• Strong organizational skills with the ability to manage multiple concurrent work streams and dependencies.
• Ability to synthesize complex or unfamiliar technical material into clear operational and executive‑level outputs.
• Strong written and verbal communication skills.
• Ability to operate independently, learn new domains quickly, and exercise sound judgment in ambiguous environments.

• Prior exposure to AI, ML, data science, or model governance work.
• Familiarity with Responsible AI concepts, frameworks, or evaluation practices.
• Experience organizing internal symposiums, workshops, or large cross‑functional events.
• Experience managing vendors or external research engagements.
• Experience building dashboards, reports, or analytical views that inform leadership decisions.

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business‑casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time – 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short‑ and long‑term disability, and Family and Medical Leave (FMLA)
• Business…