Cash Operations Specialist - Master Servicing

Overview

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Position Summary The Cash Operations Specialist - Master Servicing is responsible for preparing and reconciling daily and monthly cash movement across complex clearing and PI custodial accounts within Master Servicing. This position ensures the integrity of cash movement, supports new deal onboarding, and collaborates with Treasury, Accounting, and Senior Management to maintain operational excellence in a securitized environment.

The Cash Operations Specialist - Master Servicing will develop and refine policies and procedures, contribute to automation initiatives, and deliver analytical insights to enhance operational efficiency and control. Strong communication and research skills are essential for resolving exceptions and partnering effectively with internal teams.

Description

• Prepare and reconcile cash matrices for up to 75 custodial, clearing, and general ledger accounts on a daily and monthly basis.
• Ensure all Master Servicing accounts are fully funded and support daily cash movement activities.
• Partner with Treasury and Senior Management to establish and operationalize new accounts for incoming deals.
• Collaborate with Accounting to manage general ledger accounts, including reconciliations, balance tracking, and new account setup.
• Coordinate with Treasury to obtain approvals for new advances and report monthly advance balances and usage.
• Maintain and monitor GL and bank accounts in  to ensure alignment with cash movement and reporting.
• Investigate and resolve bank account variances in accordance with investor and regulatory guidelines.
• Address and resolve investor issues and reconciliation exceptions in a timely and accurate manner.
• Research operational, reporting, or data discrepancies and recommend process improvements to management.
• Support internal and external audits by providing documentation and insights as needed.
• Contribute to the development and enhancement of operational procedures.
• Maintain a foundational understanding of RMBS securitizations.
• Perform ad-hoc reporting and research tasks as directed by management.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

• Bachelor’s degree in Accounting or Finance required.
• Minimum of 5 years of experience in Mortgage Servicing.
• At least 2 years of prior experience in Investor Accounting.
• Experience in cash operations, treasury, or accounting within a financial services or mortgage servicing environment.
• Familiarity with  or similar financial systems is a plus.
• Basic understanding of RMBS (Residential Mortgage-Backed Securities) structures.

• Strong analytical and reconciliation skills.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting.
• Proficient in Microsoft Office Suite.
• Experience with SQL or other database reporting tools preferred.
• Strong understanding of loan accounting processes including Bank reconciliation, Pool-to-security balancing, Clearing account balancing, Loan reconciliation
• Excellent problem-solving and analytical abilities.
• Ability to manage multiple tasks and shift priorities to meet deadlines.
• High attention to detail and accuracy in reporting and analysis.
• Effective communication skills for interaction with senior management and cross-functional teams.
• Strategic thinking and adaptability in a dynamic environment.

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

A Good Faith Estimate Of The Compensation Is

53,700.

Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.

Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.