Team Associate; Produce​/Cashier​/Cheese​/Fish​/Meat​/Prep.Food

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3 days ago Requisition

Salary Range: $18.00 To $20.00 Hourly

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut.

A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry‑aged beef, chef‑prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene.

As a member of Citarella’s Team, you will play a key role in delivering exceptional guest service while maintaining deep knowledge of our premium food offerings. This position requires pride in product presentation, attention to safety and sanitation standards, and a strong sense of teamwork. You will be responsible for merchandising, product rotation, waste monitoring, and engaging with guests to provide an outstanding shopping experience.

• Provide exceptional guest service to drive sales and ensure satisfaction.
• Use suggestive selling techniques to promote our products.
• Receive, unload, and break down deliveries; stock and rotate merchandise.
• Ensure all items meet Citarella’s high‑quality standards before display.
• Maintain and restock displays while ensuring proper rotation and facing of products.
• Apply basic knife skills to prepare seafood/meat/cheese/produce as needed.
• Adhere to all Department of Health (DOH), Department of Agriculture (DOA), and OSHA safety and sanitation standards.
• Use and manage cleaning chemicals in accordance with safety protocols.
• Communicate clearly and professionally with team members and management.
• Maintain a professional, respectful, and guest‑facing demeanor at all times.
• Complete all assigned duties as directed by the management team.

As a Front End Member
, you'll be handling all customer transactions accurately while providing an exceptional customer service to all guests throughout their store experience. Having a professional, pleasant, and guest‑driven attitude is ideal for individuals in this role.

• Provide exceptional customer service at all times including welcoming guests, assisting and addressing customer needs in a timely manner
• Maintain a positive, courteous demeanor at all times
• Accurately handle all guest transactions and follow all cash handling procedures
• Properly scan and bag all merchandise.
• Learn and utilize in-store specific codes such as: produce codes, food preparation codes, etc.
• Count cash drawer at the beginning and end of shift to reduce and prevent shortages.
• Other reasonably assigned duties as per business need

• Excellent customer service skills and a professional demeanor
• 6 months to 1 year of experience in a specialty department (Fish/Meat/Cheese)
• Ability to work a flexible schedule including nights, weekends and holidays
• Ability to work both independently as well as with a team
• Ability to read and write the English language, conduct business related mathematics and analyze data as required.
• Ability to accurately handle monetary transactions
• Exceptional communication and interpersonal skills
• Willingness and ability to learn about our products
• Excellent attention to detail and organizational skills
• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift, carry, push and pull weights
• Ability to work in a high-volume, fast paced environment