Associates; Produce/Cashier/Cheese/Fish/Meat/Prep.Food
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Associates (Produce/Cashier/Cheese/Fish/Meat/Prep.
Food) Up to $20/h
Join to apply for the Associates (Produce/Cashier/Cheese/Fish/Meat/Prep.
Food) Up to $20/h role at Citarella – The Ultimate Gourmet Market
.
This role offers a base pay range of $18.00/hr - $20.00/hr as provided by Citarella. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Led by dynamic owner Joe Gurrera, Citarella has grown from a respected NYC fish market into a full‑scale, ultimate gourmet market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family‑run business, we’re driven by a passion for great food and delight customers with the finest selection of fresh seafood, prime, dry‑aged beef, chef‑prepared specialties, handcrafted pastries, international cheeses, imported groceries, and more.
Join our team of seasoned professionals and become part of the fabric of the New York food scene.
- Provide exceptional guest service to drive sales and ensure satisfaction.
- Use suggestive selling techniques to promote our products.
- Receive, unload, and break down deliveries; stock and rotate merchandise.
- Ensure all items meet Citarella’s high‑quality standards before display.
- Maintain and restock displays while ensuring proper rotation and facing of products.
- Apply basic knife skills to prepare seafood, meat, cheese, and produce as needed.
- Adhere to all Department of Health (DOH), Department of Agriculture (DOA), and OSHA safety and sanitation standards.
- Use and manage cleaning chemicals in accordance with safety protocols.
- Communicate clearly and professionally with team members and management.
- Maintain a professional, respectful, and guest‑facing demeanor at all times.
- Complete all assigned duties as directed by the management team.
- Provide exceptional customer service at all times including welcoming guests and addressing customer needs promptly.
- Maintain a positive, courteous demeanor at all times.
- Accurately handle all guest transactions and follow all cash‑handling procedures.
- Properly scan and bag all merchandise.
- Learn and utilize in‑store specific codes such as produce codes and food preparation codes.
- Count cash drawer at the beginning and end of shift to reduce and prevent shortages.
- Perform other reasonably assigned duties as per business need.
- Excellent customer service skills and a professional demeanor.
- 6 months to 1 year of experience in a specialty department (Fish/Meat/Cheese).
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Ability to work both independently as well as with a team.
- Ability to read and write the English language, conduct business‑related mathematics and analyze data as required.
- Ability to accurately handle monetary transactions.
- Exceptional communication and interpersonal skills.
- Willingness and ability to learn about our products.
- Excellent attention to detail and organizational skills.
- Ability to perform the physical requirements of the position including standing for extended periods of time, kneeling, stooping, using stairs, and lifting, carrying, pushing, and pulling weights.
- Ability to work in a high‑volume, fast‑paced environment.
At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Entry level
Employment typeFull‑time
Job functionOther
IndustriesFood and Beverage Services
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